Frequently Asked Questions
You’ve got questions, we got answers.
Who are Didasou OTC hearing aids designed for?
Didasou OTC hearing aids are designed for adults with mild to moderate hearing loss. If you have severe hearing loss, we recommend consulting a hearing care professional.
What is the difference between S2 and Mini?
The main difference is the wearing style and level of control.
Didasou S2 is a lightweight RIC hearing aid worn behind the ear. It supports Bluetooth streaming, app adjustments, and physical button controls, with 11 volume levels and 3 listening modes.
Didasou Mini is a smaller CIC-style hearing aid worn mostly inside the ear for a more discreet fit. It uses simple on-device button control, has 9 volume levels and 3 listening modes, and does not require an app.
Both provide up to 24 hours per charge and up to 96 hours total with the charging case.
Can I buy OTC hearing aids without a prescription?
Yes. OTC hearing aids do not require a prescription and can be purchased directly.
Where can I review the trial and return terms?
We offer a 60-day risk-free trial. For full details on eligibility, return conditions, and how to start a return, please review our Return, Refund & Warranty Policy.
Why are these OTC hearing aids more affordable than traditional hearing aids?
They are more affordable because they eliminate expensive fitting services, clinic overhead costs, and traditional distribution markups.